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​Delivery Policy:

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Service Description:
Dr Resume offers professional resume and cover letter templates as well as a resume making service. Our goal is to provide high-quality, ATS (Applicant Tracking System) friendly documents that are easy to fill out. We cater to various groups, including university students, SPA (Suruhanjaya Perkhidmatan Awam) candidates, government job applicants, and individuals seeking employment opportunities

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Ordering Process:
Customers can place their orders through our website or by contacting the WhatsApp number provided. The ordering process includes selecting the desired service, providing the necessary information and details, and making the required payment.

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Document Delivery:
Resume Making Service: For customers who opt for the resume making service, Dr Resume team will work closely with them to create a personalized resume and cover letter. The completed documents will be delivered to the customer via email within the agreed-upon timeframe.

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Revisions:
Customers who have purchase the resume making service are entitled to a reasonable number of revisions. Dr Resume team will work closely with the customers to ensure their satisfaction. Any revision requests should be communicated promptly and clearly to expedite the process.

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Confidentiality:
Dr Resume team respects the privacy and confidentiality of customer information. All personal details, documents, and communications exchanged during the ordering and delivery processes will be handled securely and in compliance with applicable data protection regulations.

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Payment:
The Dr Resume services are offered at a specified fee, which customers are required to pay prior to receiving the ordered products or services. Payment methods will be communicated during the ordering process and may include online payment gateways or bank transfers.

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Note:

The Dr Resume team reserves the right to modify or update this delivery policy as necessary. Customers will be informed of any significant changes in advance.

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